Columbus,OH Panda is Total Scam

Who knew there were so many ways a parking reservation could go wrong? First of all, on the description page of what youre buying it mentions NOTHING about "no reentry," it is not until you have already selected to purchase it that a tiny little disclaimer is inconspicuously put on the page. Then, when we got to the parking garage the $55 pass didnt even work. After 20 minutes of trying to get it to work we were greeted by convention center staff who HATE THE PANDA PARKING SYSTEM themselves and cant help but show their frustrations. We placed our first call to Parking Panda after we had to get a separate ticket to get entry to the garage. Parking Panda assured us that they would call the convention center and then call us back-- but, that NEVER HAPPENED. Then, when we were leaving we again got stuck for another 25 minutes trying to get out & were forced to pay another $30 because the Parking Panda pass again DID NOT WORK. So, we called back and got Kara. Kara, who either has no customer service training or is ill-equipped by the Parking Panda company to provide quality customer service, did NOTHING for us but did say her supervisor would call us back. Folks-- that was FIVE DAYS AGO & neither the first or second call have been returned. No refund issued. Nothing. Save yourself the stress and just park conventionally. This is an absolute SCAM.

iDeidre about Parking Panda